Working Hours

Our Schedule

Our core team is based in Tokyo, with remote team members across multiple time zones.

Business Hours

Our primary business hours are based on Japan Standard Time (JST). We offer extended coverage through our global team.

Tokyo (JST)

GMT+9

9:00 AM - 6:00 PM

Los Angeles (PST)

GMT-8

4:00 PM - 1:00 AM

New York (EST)

GMT-5

7:00 PM - 4:00 AM

London (GMT)

GMT+0

12:00 AM - 9:00 AM

Urgent Requests

For urgent matters outside business hours, premium clients can reach our on-call team via the emergency contact line.

2026 Holidays

Our Tokyo office observes Japanese national holidays. Remote team members follow their local schedules.

New Year Holiday

Japan

January 1-3

Coming of Age Day

Japan

January 13

National Foundation Day

Japan

February 11

Emperor's Birthday

Japan

February 23

Vernal Equinox Day

Japan

March 20

Golden Week

Japan

April 29 - May 5

Marine Day

Japan

July 20

Obon Holiday

Japan

August 11-15

Silver Week

Japan

September 21-23

Year-End Holiday

Japan

December 28 - Jan 3

Global Coverage

While our headquarters is in Tokyo, we have team members across Asia, North America, and Europe to provide responsive support regardless of your time zone.